If you have a valid 1-Year Support & Maintenance subscription for an edit-on Pro CPU license, you may upgrade to edit-on NG free of charge.
Customers who wish to upgrade to edit-on NG with a valid 1 Year Support & Maintenance subscription for an edit-on Pro Enterprise Site/Seat license or no active Maintenance subscription please contact support@realobjects.com.
Upgrading to edit-on NG has certain licensing implications which you should carefully considered before upgrading. |
We highly recommend to do the upgrade in two steps. In the 1st step we would advise you to request an edit-on NG evaluation license in order to integrate and test it within your web environment and to make sure you can successfully integrate edit-on Pro NG into your application and you and your end-users feel comfortable with the new version of the editor. In the 2nd step please request the upgrade as indicated below.
To better clarify what this means, here are some Q&A about the upgrade to edit-on NG. Please read this carefully:
Q: After requesting an upgrade to edit-on NG, can I still use edit-on Pro, as I still have the edit-on Pro licensekey?
A: No, by requesting the upgrade of your license to edit-on NG, your edit-on Pro license terminates completely, prohibiting you from using the former version together with edit-on NG. Following your upgrade, RealObjects will not provide technical support for edit-on Pro, or process any license key change requests.
Q: I have upgraded to edit-on NG. Can I now sell my edit-on Pro license?
A: No, by requesting the upgrade of your license to edit-on NG, your edit-on Pro license has terminated completely, and it is not possible to sell or transfer it.
Q: Does my 1-Year Support & Maintenance subscription terminate when I upgrade to edit-on NG?
A: No, the period of the 1-Year Support & Maintenance subscription is not at all affected. You are automatically upgraded to a 1-Year Support & Maintenance Pack for edit-on NG.
Q: Is my 1-Year Support & Maintenance subscription extended for one more year when I upgrade to edit-on NG?
A: No, but you have the choice to renew your subscription past your current expiry date at extra cost. Please see our website for more details.
Q: I have upgraded to edit-on NG but because of certain reasons I want to go back to edit-on Pro. Is downgrading possible?
A: Sorry, but it is not possible to go back to edit-on Pro after you have already requested a license upgrade. Therefore, please make sure to successfully integrate edit-on NG into your system solution, and to make sure that you feel comfortable with the new technology before requesting an upgrade. To integrate edit-on NG, and to test it within your web environment, please request a free evaluation license key.
Q: Is edit-on NG 100% compatible with edit-on Pro, and am I able to simply overwrite my existing integration with edit-on NG?
A: No, because edit-on NG is a complete new product designed from scratch. Please keep also in mind that the edit-on NG system requirements (e.g. Java VM, browsers supported) are different from those of previous versions of edit- on Pro. Therefore, please make sure to successfully integrate edit-on NG into your application and make sure you and your end-users feel comfortable with the new editor before requesting the upgrade. To integrate and test it within your web environment, please request a free evaluation license key.
If you have fully read and understood the above terms, conditions and implications concerning the upgrade procedure, and if you are sure you want to upgrade to edit-on NG, please click the button below and we will be happy to send you your new license key.
