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Although RealObjects products are usually simple to install and get going, it can be useful sometimes to have a helping hand if your setup is more complex or a you need help with some of the more advanced features of our product. This saves your developers time and frustration and saves you money. Our Enterprise Solutions and Services can also make the difference between a successful and smooth rollout of new technology and a failure to successfully implement crucial technology within allowable timeframes. We actually have a focus on providing services (e.g. CSS Design and Customization) off-site, but in individual cases we may also offer on-site services such as: For further info and a complete quotation, please feel free to contact our Support Team.
When - At project start or during project implementation
Why - Access latest technologies, e.g. Java, XML, XSLT, CSS, Webservices
- Obtain best practices for robust integration of RealObjects technologies
- Verify planned and existing integration and receive suggestions for optimization
- Check templates, style sheets, source codes and configuration
- Learn about enhanced features, functions and APIs
- Training of your employees
- Reduce time, costs and risk
Where - RealObjects Senior Consultant on-site. Workshops at RealObjects corporate headquarters are also available.
How - In consideration of individual customer situation and employee’s technical state of knowledge
- 2-day workshop (= 16h) at fixed price plus travel and expenses
When - As early as possible, during conception-, planning- and specification phase
Why - Access latest technologies, e.g. Java, XML, XSLT, CSS, Webservices
- Learn about fields of application, adaptive behavior and limits of RealObjects technologies
- Avoid mistakes from the very start
- Estimate time and costs for integration and configuration
- Reduce risk
Where - RealObjects Senior Consultant on-site.
How - In consideration of individual customer situation and project requirements, e.g. analysis and stock-check, report with recommendations, presentation and discussion of results
- Billing at actual costs based on our Consultant hourly rate
- Plus travel and expenses
When - Implementation and/or operation phase
Why - Access extensive RealObjects expertise
- Quickly adapt enhanced features, functions and APIs
- Support your own team
- Easily locate sources of trouble
- Reduce time and costs
Where - RealObjects Support Engineer on-site
How - Individually based on customer’s request and system requirements
- Billing at actual costs based on our Support Engineer hourly rate
- Plus travel and expenses
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