edit-on Pro Technical FAQs

The following FAQs mainly focus on technical questions in terms of integrating and running edit-on Pro. However, the section "Miscellaneous" also answers some questions regarding features and usability of the editor. The section "Activation Mechanism" applies only when using an edit-on Pro Seat License, as the Enterprise Site License and CPU License comes without any activation. Please note, some of the answers also refer to the edit-on Pro Integration Manual.

Also available: edit-on Pro Licensing FAQs

1. Integration

1.1 To what extent can I customize the toolbar, menus as well as look and feel of edit-on-Pro?

1.2 I'm using my own custom tags and custom attributes. Why are they removed when loading the document into edit-on Pro?

1.3 I'm using ASP.net. Why does the applet not POST the HTML content while plain text does work?

1.4 How can I use my own custom tags and custom attributes in my documents?

1.5 Why does edit-on Pro load a configuration file multiple times?

1.6 Does edit-on Pro support arbitrary DTDs?

1.7 Is it possible to add additional symbols to the "Insert Symbol" dialog?

1.8 How can I specify a default font in edit-on Pro?

1.9 Does edit-on-Pro support Multi-Byte/Unicode characters, e.g. Japanese or Chinese?

1.10 I want to include edit-on Pro several times on a page, but get a JavaScript error every time I call a JavaScript API function. What can I do?

1.11 Which CSS selectors are supported by edit-on Pro?

1.12 How can I return the focus to a form field after edit-on Pro requested it?

1.13 I want to add any words to the spelling checker dictionary. How can I do this?

1.14 edit-on Pro offers WebDAV support. How can I use this feature?

1.15 How can I implement a file upload mechanism without using WebDAV?

1.16 How can I load external style sheets?

1.17 How to update my current edit-on Pro installation to the latest release version?

1.18 How to preserve unknown XML Tags when loading documents into edit-on Pro?

1.19 Is it possible to use server-side scripting languages in the content edited with edit-on Pro?

1.20 I added some words to the spelling checker dictionary by editing the default dictionary file. Why aren't these changes available for the end-users?

1.21 Which copy and paste respectively drag and drop options form MS Word does edit-on Pro provide?

1.22 How can I optimize the editors loading time?

2. System Requirements

2.1 Does edit-on Pro support the Apple Safari browser?

2.2 Can I use the Microsoft Java VM to run edit-on Pro?

2.3 Why does edit-on Pro not support JRE versions before Sun JRE 1.4.2.?

2.4 Why is Mac OS X the only Mac OS version supported by edit-on Pro?

2.5 Why does edit-on Pro support only Safari on Mac OS X?

2.6 edit-on Pro often locks up on Mac OS X. What can I do?

2.9 I am using Windows Vista and receive an error message saying the publisher could not be verified by a trusted source. What should I do?

3. Miscellaneous

3.1 Is edit-on Pro a replacement for a WYSIWYG HTML page editor like FrontPage or Dreamweaver?

3.2 Does edit-on Pro provide a special API to retrieve the number of words contained in a document?

3.3 How to integrate a print functionality into edit-on Pro?

3.4 Why is my edit-on Pro (Version 4.0) license key invalid after updating to edit-on Pro 5?

3.5 Where can I find the copy to clipboard function?

3.6 When loading the editor, I receive a security message which tells me the certificate is invalid. How should I proceed?

3.7 Does edit-on Pro come with a non-technical end user documentation or manual?

3.8 Does edit-on Pro have an Autosave function?

3.9 Are server names case-sensitive?

3.10 Is it possible to disable the "Advanced" tab within the "Insert Image", "Insert Hyperlink" etc. dialogs?

3.11 Using a SSL connection, I receive a prompt asking whether to display unsecure elements on the page. What is it caused by and how can I prevent this behaviour?

3.12 edit-on Pro loads slowly and doesn't work properly with Adblock installed under Firefox. What can I do?

3.13 Can the editor's "Enter" and "Shift-Enter" behaviour be alternated?

3.14 When clicking on the "Window Mode" button the editor appears in a separate popup window. Can I set the size of this popup window?

3.15 Why is the editor window not correctly rendered when using IE and iframes?

4. Activation Mechanism

4.1 How does the edit-on Pro Seat License activation work?

4.2 Do I have to activate several seats when I use the editor from different computers with my login?

4.3 What happens with a user seat when buying a new computer or when changing hardware or software?

4.4 It is mentioned that a user name can be freed earliest 30 days after activation. How does this relate to the "Free Seat" button within the editor's "Info" dialog?

4.5 Can the applet be activated through a firewall or proxy server?

4.6 How can an user seat be freed?

4.7 Why does edit-on Pro ask for activation although I've already allocated my seat? Will another seat be activated?