edit-on Pro Licensing FAQs

The following FAQs will answer most of your questions regarding licensing RealObjects edit-on Pro. You will find answers to questions about our three main licensing models (Seat License, Enterprise Site License, CPU License). The section "System Integrator" and "Application Service Provider (ASP)" focuses on questions which might arise when purchasing an edit-on Pro license for your customer, or when providing edit-on Pro functionality under an ASP scheme.

Also available: edit-on Pro Technical FAQs

1. Seat License

1.1 What does "Named User" mean?

1.2 What is the Seat License for?

1.3 Can I use the Seat License for various organizations/companies/firms?

1.4 Is the Seat License restricted to a server, server name, IP or domain?

1.5 I only have 3 users/authors. What kind of license do I need?

1.6 I have 250 users/authors who will use the editor through our Intranet application. What license is the best choice?

1.7 Which users/authors are allowed to access the editor?

1.8 Can a user/author access the editor from any physical location?

1.9 Can I use a Seat License within a public/anonymous website?

1.10 How about my test and development servers?

1.11 I have a 10-User Seat License. How can I increase the number of users?

1.12 Can I use the Seat License for demonstration purposes?

2. Enterprise Site License

2.1 What does "Site" mean?

2.2 What is the Enterprise Site License for?

2.3 Is there any user limitation?

2.4 Which users/authors are allowed to access the editor?

2.5 Can I use the Enterprise Site License for various organizations/companies?

2.6 We have hundreds of users evenly spread accross various sites in the world, e.g. our offices in Frankfurt, Munich, Paris and New York. Does the Enterprise Site License allow users from those 4 sites to use the editor?

2.7 The majority of my users use the editor from off-site (remote) locations. Does the Enterprise Site License cover this scenario?

2.8 Can I use an Enterprise Site License within a public/anonymous website?

2.9 Is the Enterprise Site License restricted to a server, server name, IP, URL or domain?

2.10 How about my test and development servers?

2.11 Can I use the Enterprise Site License for demonstration purposes?

3. CPU License

3.1 What does "CPU" mean?

3.2 With the exception of the number of CPU, is there any other restriction when using the CPU License?

3.3 How do I determine the number of CPU licenses needed?

3.4 What is the advantage of the CPU License in contrast to the Enterprise Site License?

3.5 Which users/authors are allowed to access the editor?

3.6 When purchasing a CPU License, who is the licensee?

3.7 How about my test and development servers?

3.8 I previously purchased a Seat License and now want to upgrade to a CPU License. Can the payment for the Standard License be deducted?

3.9 Is the CPU License restricted to a server, server name, IP, URL or domain?

4. System Integrator

4.1 As a system integrator, can I purchase an edit-on Pro license for my customer?

4.2 Am I allowed to distribute the users of a Seat License to different customers?

4.3 Am I allowed to distribute the users of an Enterprise Site License to different customers?

4.4 Can the names of my servers be included in my customer?s license key?

4.5 What is the difference in the license key when purchasing an edit-on Pro license for a customer?

4.6 I am a system integrator/VAR and want to buy an edit-on Pro license for my customer. Am I, as integrator, also licensed to use the editor?

5. Application Service Provider

5.1 What is an ASP?

5.2 I am an Application Service Provider and want to buy edit-on Pro. Which license do I need?

5.3 Does an Enterprise Site License cover a scenario through which I provide edit-on Pro functionality to end-users under an ASP scheme, either free-of-charge or at cost?

6. Miscellaneous

6.1 I want to purchase an edit-on Pro license, but I am not sure about the server names. What can I do?

6.2 How do I get my license after I purchased it?

6.3 What is a server name?

6.4 Is it possible to use a wildcard (*) within a server name?

6.5 Do I need to renew my software support and maintenance subscription to prevent my edit-on Pro License from expiring?

6.6 Is it possible to include the prefixes "http://" and "/" in a server name?

6.7 What is the advantage of the 1-Year Support and Maintenance subscription?

6.8 I forgot to extend the optional 1-Year Support & Maintenance subscription within the permitted time. What are the costs to do so now?

6.9 I purchased the edit-on Pro license without the 1-Year Support & Maintenance subscription. Besides that, I forgot to purchase the subscription within 30 days after the purchase of the license. What are the costs to buy the subscription now?